New Online Platform Streamlines Mongolia Government Services

In 2018 Parliament of Mongolia adopted 4 new laws related to state registration and made corresponding amendments to relevant laws. These new laws and amendments came into force on November 1st, 2018. The advantages of new laws are to facilitate government services for citizens and legal entities by transitioning into providing online services, thereby introducing and implementing new electronic (online) networks to all public (government) institutions and eliminating previous legal overlaps.

General Authority for State Registration has set its main objectives, including reduction of paper-based workflows, implementation of new information technologies and improvement of government services. Within framework of these objectives General Authority for State Registration has introduced and launched new online data system Purpose of this online system is to provide government services to citizens and legal entities more quickly, without any delay, bureaucracy, excess demands (requirements) and resolve issues directly. Anyone who has access to internet can obtain all government services provided by state registration authority without having to directly communicate with a person. Currently one can obtain instantly more than 10 types of state registration references free of charge using this online system. Furthermore, services related to civil registrations, registrations of legal entities and registrations of property rights will be soon available on this online system as well.

The new law provides that information can be obtained if an individual is identified. There are two ways to be identified. One is with individual’s cell phone, other one is with digital signature. Law on Digital signature was adopted in 2012. Digital signature can be obtained from National data center, authority for communication and information technology, and private companies licensed to grant digital signature certificates.

Individuals who have access to internet using digital signature can obtain any information without any limitations of registration jurisdiction. In other words, an individual is being identified on the internet. Digital signature is the key. This key is password or access code. Basically, in order to obtain necessary information from online data system an individual must be registered in the system. When registering in the system individuals must use their digital signature. However, individuals are not always required to have digital signature. For individuals with smartphones digital signature is not obligatory. It is possible to obtain services and information related to state registration using smartphone chip. Depending on cell phone carrier if individual wants – it is possible to install his/her personal state registration information into his/her smartphone sim.

As for legal entities, they already have started using digital signatures while ago. For example, for submission of online tax reports or when participating in online government procurement biddings.

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